Some designers animate this (with an accordion or slider effect), while others just have the answer appear, making the other questions jump down. Make your FAQs even more visible and integrate them on other pages on your site. Products. Now it is time to create the page. Nice idea for an article. I felt the urge to tell you I liked this site and to keep on doing what you're doin. But there are some key things to remember, and to keep it simple, just remember F.A.Q. Remember, anything you do with regards to organization in your FAQ should be done with your end-user in mind. FAQ pages can be one of the most useful parts of any website, but without proper thought put into the user interface, they can also be a black hole of information. Also, don’t hesitate to let us know if you have a new idea for designing your next FAQ page. Second advantage is time frame: It usually takes 5-15 days for a good designer to produce a web page of such quality. If you have a very large FAQ, consider organizing with a tag cloud rather than standard categories. Baskin-Robbins’ FAQ page provideds lots of relevant and useful questions. Enter – a good, effective FAQ page. Sheet examples and job sheet examples found in the page illustrate how sheets look like and how they are made. I think it's quite easy to adhere to best practices: keep it simple! If you need more help, please contact our support team. How to Write a Fact Sheet. Ecommerce websites adopted the format, especially since online buyers could not physically examine products or talk to a sales rep. Usually they … Quite interesting blog post. Get inspired by these 25 examples of creative and useful FAQ … good post, added you to my RSS reader. It is needless to say that FAQ page is one of the most important parts of any website. And you don’t see these two things in one place very often. They originated on Usenet groups both as a navigational tool and as stand-alone curated content. Determine the scope of the FAQ … Use this FAQ template (17 pages MS Word) to provide answers to questions regarding how your application, website or service works. Microsoft has a FAQ page that might surprise you with how minimalist it is. Most FAQs suck, are not customer focused and are badly written. This FAQ page follows the YouTube style. Avoid flashy designs, gimmicky layouts, and other design elements that detract from your page’s content. Stick with an easy-to-read typeface, appropriate contrast, and a fairly simple layout. When you’re designing these pages, make sure you put the information first. Cameron Chapman is a professional Web and graphic designer with many years of experience. However, they have compensated that fact by including links for further information. Superpowers of an FAQ Page: An FAQ page is a powerful communication tool that won’t just help educate your customers but also help boost sales by pushing up your conversion rates. Those concerned with privacy will be relieved to know you can prevent the public from seeing your personal listening habits if you so choose. The interface is colorful, has more flair, and some cool features like 'Mixview' that let you quickly see related albums, songs, or other users related to what you're listening to. I'm updating my FAQ's and will keep this page in mind. Nice tips and tricks hope it will work best... This visibly clear informational document lets you note down your organization’s goals, missions, accomplishments, and other details. There are a few logical places to put your FAQ. The Primary Lead is the Lead and owner of the Smartsheet assets that make up the program. Clicking on a question will take you to the answer section, which is placed right below the questions. Modal windows, if designed and implemented well, can add an extra layer of refinement to a site, and really set it apart from its competition. Clicking on the questions takes to the answers section. A very good article. This article is for people who have recently started working with a program in Smartsheet Control Center (SCC)—its aim is to help those who are designated Primary Lead and Leads who manage or make updates to existing Control Center programs.. Once you’re up and running, the feedback data you collect can be imported into helpful 3rd-party apps, like Google Sheets. An easy to customise template for the FAQ section of your project, with the questions/answers grouped in categories to ease the navigation. If you are running a website that is dealing with a general audience or some specific customers, then it is compulsory to have a detailed Frequently Asked Questions (FAQ) section in your website. A final note about FAQ pages: They’re not for every website. Faq Microsoft Word templates are ready to use and print. Learn to live & work smarter, not harder! Anyway thanks for this informative post. I randomly happened to find this site while I was in the process of work using the internet. A: Q: What restrictions exist in the condominium document on the leasing of my unit? Lots of people just don't understand this acronym. Very thorough and informative post, loved it. I have compiled a list of questions that our customers always ask and is just about to start designing the page. Finding out the ideal solution for your website could be very confusing at times. When a visitor clicks on a category, have the questions and answers for that category appear in a modal window. Frequently Asked Questions. Go through them and let us know which ones you like and which ones you don’t. Some specific ideas for implementing modal windows: Probably not the best name for this layout, but the name does fit. The new FAQ of Lulu seems rather messy. While FAQ pages need to maintain focus on providing information to visitors, there’s no reason you can’t get creative in the way your FAQ pages look and act. Get our top articles delivered straight to your inbox each week. Good luck. This would be particularly useful if you use AJAX tabs to make transitions between categories seamless. Any article on FAQs should start with not using the word FAQ! What’s more, the website provides you with specific questions for different states. The best part about FAQs is they’re easy to create and improve as your product or company grows over time. Here’s another of those simple but beautiful FAQ pages. If you don’t get the email, please check your spam folder. At first glance, StumbleUpon’s FAQ page will look very basic. The FAQs go alongside good content, not as your main content. Why not try it out on a FAQ page? Nonetheless, the page does contain all the necessary information, and has an attractive design. 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